We have the latest electric scooter releases. The highest quality escooters that are more durable then original versions. They are the next generation of escooters.

According to the actual shipping time on the official website. Although, there will be delays during holidays.

First of all, THANK YOU FOR YOUR PURCHASE FROM MobiESkate!!! Secondly, Below is information on how shipping works, so that you will know what to expect and do not worry.

On many orders THE TRACKING WILL NOT BE UPDATED UNTIL THE SHIPMENT LANDS IN THE DESTINATION COUNTRY and your package is received by the domestic carrier (Fedex,UPS, DHL,Etc). (Please be patent during this part of your shipment.)

At that time, your tracking will be updated and they will send you an exact delivery date. Usually 3 or 4 days from landing. This entire process from "label made" to the package at your door is approximately 10-16 working days.

When the package is delivered, you rwill need to sign for it so it's a good idea to know when it will arrive. Do not let UPS leave the package in the lobby or other places where your package my be at risk of theft.

The FreeGo ES10 is waterproof and is IPX6 rated. You can ride if you get caught it in rain, but please do not swim submerge it in water. Water damage is out of warranty.

If the escooter will not be used for a long time, store the scooter fully charged and then after a maximum period of three months discharge at least 50% and then charge back to full capacity. Repeat that process if the escooter is to stay unused, or better still give it to someone that will use it, the escooters are too good to be left alone.

Most states require that when operating an Escooter on the street you must have a drivers licence. therefore we recommend that you check your state laws to see if you need a drivers license to operat you escotter on the street.

First explain the problem and send us related videos showing the problem that you are having. After the problem is confirmed by MobiESkate, please follow the any instruction provided should any repairs be required. As long as there is a problem with the quality of the skateboard, MobiESkate will help get your escooter back in shape.

Yes, there is a 2 year manufacturer warranty on the product. If your scooter/bike develops a fault replacement parts can be sent out to you. This only includes the motor, computer, mudguard, battery. It does not include accidental damage, or general wear and tear. It is not the same as having insurance. Please keep the original box. The courier will not accept your scooter/bike without a box should a return be required.

We offer 14 day return and refund policy, the item must be returned in its original condition. See read return policy for detailed information.